Training courses in the Western Region Branch

The Western Region Branch of the Authority held a number of internal training courses during the last period in the branch hall, which consisted of a training course in [customer service] and another training course in [administrative communication skills]. These courses included a large number of the branch’s personnel in order to increase the efficiency of personnel in a number of areas, such as preparing and writing reports, correspondence and meeting minutes, as well as developing the participants’ abilities in the importance of customer service and developing their skills in effective communication, which will contribute to improving the level of services offered to customers.

At the conclusion of the training courses, the trainees praised the level of the scientific material presented to them and their suitability with their job needs.